If you are seeing “Error 10060; Cannot Connect to Outgoing SMTP Server” in your Outlook email program, there can be numerous reasons responsible for it, such as incorrect email settings, firewall settings are blocking ports or malware on your device. Although there can be different reasons responsible for the error, one of the most common causes that have been seen in most of the cases include the problem with the Authentication settings. You are most likely to find this error in your email program when you switch from one internet network to another. The error, in this case, will appear like this – “Outlook Express Socket Error 10060 – The connection to the server failed”. The error may also state that the program is unable to connect to the Outgoing SMTP server. If you will connect your device again to the previous internet connection, the error will not appear on your screen. If you are also experiencing the same problem, you may want to consider the workarounds provided below to fix Connect Error 10060 in Outlook.
Guide to Fix Connect Error 10060 in Outlook
It is suggested to follow the below-mentioned workarounds in the same order as they are mentioned below. Make sure to keep your computer running with the latest updates to rule out any other causes being responsible for the error 10060. Also, make sure that your internet connection is working properly.
- Check the SMTP Settings of Your Outlook Email Program
One of the main reasons responsible for causing Error 10060 is known to be the problem with the configuration of SMTP settings. Therefore, it is suggested to check the SMTP settings of your Outlook Email Program and make the following changes in it.
- To begin with, you will first need to launch the Outlook email program on your computer.
- Once you have opened the email program, you will need to click on the File option located on the upper-left corner of the screen. This will open a drop-down menu on your screen.
- From the drop-down menu that appears on your screen, you will need to select the Account option.
- Under the Account section, you will need to click on the Settings option and then on the Email option.
- Once you are in the Email section, you will need to click on the More Settings option.
- Under More Settings, you will need to go to the OutgoingServer section and select the checkbox next to My outgoing server requires authentication option.
- Once you are done making the changes, you will need to apply and save the changes and restart your Outlook program.
- After that, you can check whether or not the error is cleared.
In most of the cases, follow the above-mentioned steps should help you clear the error code. However, if the problem persists, it is suggested to also follow the instructions provided below.
- Verify the Names of POP3 and SMTP Servers
After making the above-mentioned changes, the next thing you will need to ensure is to verify the names of the POP3 and SMTP servers. You may need to contact your email service provider to know the correct settings. As sometimes email providers might change the value for any settings in their platform, it is necessary to get them verified and make the changes accordingly if required.
- Check Firewall Settings
Sometimes, the error 10060 may also appear in your Outlook email program due to the configuration of Firewall settings blocking one of the ports in the settings of your email program. To check if the Firewall setting is causing the error, you will need to disable the Firewall temporarily and then use your Outlook email program. If the error clears after disabling the Firewall, you may want to contact your email service provider for the solution.
- Scan Your System for Malware
If your system is affected by any type of malware, you are most likely to face issues with your Outlook email program including the error 10060. To check if the problem is being caused due to the infestation of malware, you will need to scan your system using Anti-Malware software. There are numerous software available online that you can use to check your system. Just open the anti-malware software installed on your system and run a complete scan. Depending on the size of your data and availability of RAM, the process may take some time to scan your system, so be patient.
Once the scan process gets completed, you can check the result to know the status of your system. Make sure to consider the suggestions provided by your anti-malware software to get rid of malware on your computer. After clearing the malware, you will need to restart your computer and check if the error is cleared in your Outlook email program. So, these are the different workarounds that will help you fix Connect Error 10060 in your Outlook email program.